Digital Ordering

Restro Manager's Digital Ordering service enables restaurants to offer a seamless and convenient way for customers to place orders digitally, whether for dine-in, takeaway, or delivery. By leveraging cloud-based technology integrated with POS systems, restaurants can enhance efficiency, improve order accuracy, and elevate the overall customer experience.

Key Features:

Multi-channel Ordering Platform:

Restro Manager provides a multi-channel ordering platform that allows customers to place orders through various channels, including the restaurant's website, mobile app, social media platforms, and third-party delivery services.
The system ensures consistency across channels, providing a unified ordering experience for customers.

Customizable Ordering Flows:

Restaurants can customize the ordering flows based on their specific requirements and preferences.
Options for dine-in, takeaway, delivery, and catering orders can be easily configured, along with special instructions or preferences for each order type.

Menu Integration:

Digital Ordering integrates seamlessly with the restaurant's menu, ensuring that customers have access to the latest offerings and pricing.
Menu items can be categorized, described, and visually presented to facilitate browsing and selection by customers.

Order Customization:

Customers can customize their orders based on preferences, dietary restrictions, or special requests.
Options for ingredient substitutions, add-ons, and modifications are provided to accommodate individual tastes and preferences.

Real-time Order Tracking:

Restro Manager's Digital Ordering service includes real-time order tracking capabilities that allow customers to track the status of their orders from placement to fulfillment.
Notifications are sent at each stage of the order process, keeping customers informed and updated.

Secure Payment Processing:

Secure payment processing ensures that transactions are processed safely and efficiently.
Multiple payment options are supported, including credit/debit cards, mobile wallets, and online payment gateways, providing convenience for customers.

Integration with POS Systems:

Seamless integration with the restaurant's POS system ensures that orders placed digitally are automatically recorded and processed.
This integration minimizes errors, reduces manual data entry, and streamlines order fulfillment processes.

Customer Feedback and Ratings:

Digital Ordering platforms include features for capturing customer feedback and ratings.
Restaurants can use this feedback to improve their offerings, address customer concerns, and enhance the overall dining experience.

Benefits:

Increased Convenience:

Digital Ordering offers customers a convenient way to place orders anytime, anywhere, using their preferred device or platform.

Improved Efficiency:

Automated order processing, real-time order tracking, and seamless integration with POS systems improve operational efficiency and reduce order processing times.

Enhanced Customer Experience:

Customizable ordering flows, menu integration, and order customization options enhance the overall customer experience, leading to higher satisfaction and loyalty.

Expanded Reach:

Multi-channel ordering platforms enable restaurants to reach a broader audience and cater to different customer preferences and behaviors.

Data-driven Insights:

Digital Ordering platforms provide valuable insights into customer behavior, order trends, and sales performance, enabling restaurants to make informed decisions and optimize their offerings.

Restro Manager's Digital Ordering service empowers restaurants to offer a seamless and convenient ordering experience for customers, whether for dine-in, takeaway, or delivery. By leveraging cloud-based technology and integration with POS systems, restaurants can enhance efficiency, improve customer satisfaction, and drive business growth in the digital age.